Privacy Policy

1. Scope and who we are

This policy applies to personal information collected through netromania.com, including our contact form, project questionnaire, and other website interactions. Netromania is a creative consultancy based in Sheridan, Wyoming, United States.

2. Information we collect

Depending on how you use the website, we may collect:

• Contact details such as your name, email address, phone number, company, and job-related information you choose to provide.
• Project and business information submitted through our contact form or brand questionnaire, including goals, audience, budget, timelines, preferences, references, and supporting notes.
• Technical and security information such as IP-derived request identifiers, browser and device information, submission time, and anti-abuse verification results.
• Communications and files you send to us, together with our related correspondence.

Please avoid submitting confidential information that is not necessary for us to respond to your request.

3. How we use information

We use personal information to:

• Respond to enquiries and assess potential projects.
• Prepare proposals, project recommendations, and questionnaire summaries.
• Provide requested services and manage client relationships.
• Send confirmations and copies of submitted questionnaire responses.
• Protect the website, prevent spam and abuse, and diagnose technical problems.
• Meet legal, accounting, and regulatory obligations.

We process information where it is necessary to respond to your request, take steps toward a contract, perform a contract, meet legal obligations, or pursue legitimate interests such as website security and service improvement. Where consent is required, you may withdraw it at any time.

4. Cookies and website technology

We do not currently use advertising cookies or third-party behavioural analytics on this website. Essential technical measures may be used to maintain sessions, remember a questionnaire language preference on your device, protect forms, and limit abusive submissions.

Our forms may use Cloudflare Turnstile to distinguish legitimate visitors from automated traffic. Cloudflare may process limited technical information for security purposes under its own privacy terms. Embedded content, such as a video, may also be governed by the provider’s privacy practices.

5. When we share information

We do not sell or rent personal information. We may share only what is reasonably necessary with:

• Authorized Netromania team members who need the information to handle your request or project.
• Hosting, email, security, and technical service providers, including Hostinger and Cloudflare.
• Professional advisers and competent authorities where required by law or necessary to protect rights and security.
• A successor organization if Netromania is involved in a reorganization, merger, or transfer of business, subject to appropriate safeguards.

Service providers are expected to process information only for the agreed purpose and to apply appropriate security controls.

6. International data transfers

Netromania serves clients across different markets and uses providers that may process information outside your country. Where information is transferred internationally, we take reasonable steps to use suitable contractual, organizational, or legal safeguards as required by applicable law.

7. How long we retain information

Contact enquiries and questionnaire submissions are normally retained for up to 24 months from the last meaningful interaction. We may keep information for a shorter period when it is no longer needed, or for longer where required for an active client relationship, legal obligations, dispute resolution, fraud prevention, or record keeping.

When information is no longer required, we take reasonable steps to delete or securely anonymize it, subject to technical backup cycles and legal requirements.

8. How we protect information

We use reasonable technical and organizational safeguards, including access controls, protected administration routes, request validation, anti-spam measures, rate limits, secure transport where available, and restricted storage for generated questionnaire files. No internet service can guarantee absolute security, but we review our controls and limit access to people who need it.

9. Your privacy rights

Depending on the law that applies to you, you may have the right to request access to your personal information, obtain a copy, correct inaccurate information, request deletion or restriction, object to certain processing, withdraw consent, or lodge a complaint with a relevant supervisory authority.

To make a request, email info@netromania.com. We may ask for reasonable information to verify your identity before acting on a request.

10. Third-party websites and services

The website may link to external websites or display embedded content. Netromania does not control those services and is not responsible for their privacy practices. Review the provider’s policy before sharing information with it.

11. Children’s privacy

Our services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us so we can review and remove it where appropriate.

12. Changes to this policy

We may update this policy when our services, technology, or legal obligations change. The latest version will be published on this page with a revised update date. Material changes may also be communicated through an appropriate website notice.